Plain-English guides to business IT.
Short, sourced answers to the questions owners and managers ask before choosing or changing an IT provider. No sign-up, and no sales pitch until the last paragraph.
How to choose a managed IT provider: 12 questions to ask before you sign
What to ask about scope, response times, access, data and exit terms, and what a good answer sounds like.
Read the guideThe Essential Eight, explained in plain English
The eight strategies, the four maturity levels, who it applies to, and what ASD is changing.
Read the guideDoes Microsoft back up your Microsoft 365 data?
How long deleted email and files really stay recoverable, and where a separate backup takes over.
Read the guideHow managed IT pricing works: per user, per device, or by the hour
The common charging models, what each one rewards, and what to check in any quote.
Read the guideWhat does a managed IT provider actually do?
What an MSP handles day to day, how it differs from break-fix and in-house IT, and when you need one.
Read the guideSomething we haven't covered?
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